Finding support
Pet loss in Québec: where to find support
The sorrow that follows the loss of a pet is real grief, and it deserves to be heard. Here is where you can talk about it in Québec, most often free of charge.
In a crisis
Québec suicide prevention line
If you are thinking about suicide, or worried about someone. Toll-free, 24 hours a day, 7 days a week; also by text at 535353 and by chat at suicide.ca. You can also call or text 9-8-8, in English or French. In immediate danger, call 911.
1 866 APPELLE (1 866 277-3553)
Official site: suicide.ca
Talk to someone, free of charge
We found no free public service in Québec devoted solely to pet loss. The services below listen to anyone going through grief or a hard time: they don’t specialize in animals, but nothing stops you from talking about yours.
Info-Social 811
Québec’s telephone consultation service: a psychosocial worker listens, gives advice and refers you elsewhere if needed. Bereavement is one of the reasons to call. Free and confidential, 24 hours a day, 365 days a year, with service available in English. From within Québec only; not offered in the Cree Territory of James Bay or Nunavik.
Official site: quebec.ca
Le Deuil grief line (Tel-Écoute)
A listening line dedicated to grief, for adults. Toll-free across Québec, anonymous and confidential, every day from 9 a.m. to 9 p.m. The website does not say whether the line answers in English.
Official site: tel-ecoute.org
Tel-Aide Montréal
Attentive, non-judgmental listening for anyone who needs to talk. Free, confidential and anonymous, 24 hours a day, 7 days a week, in French and in English. Toll-free anywhere in Québec.
1 877 935-1101 (toll-free) or 514 935-1101
Official site: telaidemontreal.org
A listening centre near you
Québec’s association of telephone listening centres lists free, confidential listening lines region by region, with their numbers (website in French).
Official site: lignedecoute.ca
See a professional
If the sorrow lingers, comes back in waves or weighs on your daily life, talking to a professional can help. Private sessions are not free; psychologists’ fees are generally covered by group insurance.
Ordre des psychologues du Québec: “Trouver de l’aide”
A tool to find a psychologist or psychotherapist by reason for consultation, including grief. During office hours, the call centre can run the same search for you.
1 800 561-1223 or 514 738-1223
Official site: ordrepsy.qc.ca
Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
A directory of social workers and couple and family therapists in private practice, searchable by reason for consultation and by language.
Official site: otstcfq.org
Helping a child
For a child, the death of a pet is often a first encounter with death. Simple, honest words help them through it.
Naître et grandir: “Helping children understand death”
A clear guide for parents of young children on how they understand death, using examples such as “Why did our cat die?”. Reviewed by a grief psychologist; updated November 2025. Their page specifically about the death of a pet exists in French only.
Official site: naitreetgrandir.com
Tel-Jeunes
For teens aged 12 to 17 and their parents, in Québec: counsellors by phone or by text at 1 866 811-4811. Free, 8 a.m. to midnight. The website does not say whether service is offered in English.
Official site: teljeunes.com
We checked every resource on this page on the organization’s official website on October 15, 2026. Numbers and hours can change: when in doubt, rely on the organization’s own website. None of these resources is affiliated with Pumpkin & Nova. We are not health professionals: this page does not replace their help.